Privacy Policy

MIND AND MORE PSYCHOLOGY PTY LTD (ABN 38 703 350 476) respects your privacy and handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Who we are

MIND AND MORE PSYCHOLOGY PTY LTD (ABN 38 703 350 476) operates a psychology practice at Unit 11, 21 Beresford Road, Strathfield NSW 2135, Australia. Our website is https://mindandmorepsychology.store. Contact us at ceo@mindandmorepsychology.store or on +61 1300 841 531.

2. Information we collect

We collect the personal information you give us when you contact us or make an enquiry, such as your name, email address and phone number, and anything you choose to include in your message. Please avoid including sensitive health or personal details in website forms or emails; these can be discussed securely once you are a client.

If you become a client, we will collect further information, including health information, as needed to provide care. Health information is sensitive information under the Privacy Act and is handled in line with that Act, applicable health privacy laws and professional obligations.

3. How we use your information

To respond to enquiries and arrange appointments;
To provide psychology services and manage our practice;
To meet our legal, professional and record-keeping obligations;
To improve our website and services.

We do not sell your personal information and we do not use it for marketing without your consent.

4. Disclosure and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We only disclose personal or health information with your consent, where required or authorised by law, or where there is a serious risk to someone's safety.

5. Access, correction and complaints

You may ask to access or correct your personal information, or make a complaint about how we have handled it, by emailing ceo@mindandmorepsychology.store. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

6. Emergencies

If you are in crisis or need urgent help, please call 000 or Lifeline on 13 11 14. This website and our enquiry forms are not monitored for emergencies.

Return to the Mind and More Psychology home page or send us an enquiry.